AI Platforms
The AI platforms SurfacedBy checks, which plans include them, and what each check records.
SurfacedBy supports seven AI platforms. On each one, SurfacedBy asks your prompts, records the full answer, and classifies how your brand appears in it.
Supported platforms
| Platform | Availability |
|---|---|
| ChatGPT | Included on every paid plan |
| Perplexity | Included on every paid plan |
| Gemini | Included on every paid plan |
| Google AI Mode | Included on Professional and Agency |
| Claude | Add-on |
| Grok | Add-on |
| DeepSeek | Add-on, see Reading DeepSeek results |
The free audit covers ChatGPT, Perplexity, and Gemini.
SurfacedBy always refers to these products by their public names, never by the underlying model version. This keeps reporting comparable over time as the vendors update their models.
What a check records per platform
For every prompt it checks on a platform, SurfacedBy records:
- The full answer text.
- The sources the answer cited, where the platform exposes them.
- Whether your brand was Cited, Named, Considered, or Missing, and for a citation, which of your pages and in what position. See Brand Presence.
Which of your tracked competitors appear in an answer is worked out from its sources and text. Those answers feed AI Mentions, Brand Coverage, competitor comparisons, and the cited-pages views.
Not every prompt is checked on every platform in every check. A Daily Check covers part of your prompts and not always every platform, and on larger prompt sets a Full Check does not recheck every prompt on every platform each week. See Prompts and Measurement scope.
Platform coverage by plan
Starter covers ChatGPT, Perplexity, and Gemini; Professional and Agency add Google AI Mode. If Google AI Mode matters for your category, Professional is the minimum plan.
Claude, Grok, and DeepSeek sit outside the plan ladder. Each is a separate monthly add-on you can attach to Starter, Professional, or Agency once any trial has converted to a paid plan, and each is priced for the plan it is attached to. You can hold several of them at once. The workspace owner buys and cancels add-ons from the workspace settings.
When you cancel an add-on, checks on that platform continue until the end of the paid period and then stop. The answers already collected stay in your history and charts. Cancelling your plan also schedules its add-ons to end with it. Changing plan moves each platform add-on to its price for the new plan.
Reading DeepSeek results
DeepSeek has no web search of its own, so its results are not a report on how DeepSeek search ranks you. Treat DeepSeek coverage as a view of how the model talks about your brand, and compare it with the other platforms with that in mind. DeepSeek also declines some politically sensitive topics, so a prompt in that territory can come back with no usable answer.
Listing platforms via API
GET https://api.surfacedby.com/api/v1/ext/platforms returns every supported platform with its key, display name, the minimum plan that includes it or the add-on that unlocks it, and whether the free audit covers it, so an integration can render the list without hardcoding it. It describes the product catalog, not the platforms enabled on your workspace. See the API reference.